Support Coordination Melbourne

Support Coordination Melbourne

Sunrise2Sunrise provides support coordination in Melbourne. We understand that navigating the complexities of NDIS support coordination can be challenging.

That’s why we are here to offer our compassionate and professional NDIS specialist support coordination services.

What is Support Coordination?

Support coordination is a crucial service provided under the National Disability Insurance Scheme (NDIS) in Australia. It aims to assist NDIS participants in effectively utilising their funding and achieving their goals.

Surnise2sunrise provides support coordinators for NDIS participants in Melbourne.  Our support coordinators act as guides and advocates, helping participants navigate the complexities of the NDIS and connecting them with the appropriate services and supports.

Support coordination involves working closely with individuals with disabilities, their families, and support networks to understand their unique needs, goals, and aspirations.

The support coordinator collaborates with the participant to develop a personalised support plan that aligns with their objectives.

Our Role as a Support Coordinator

The responsibilities of Sunrise2Sunrise’s support coordinator are listed below.

  • Understand & Implement Your Plan: We understand your NDIS plan and the specific supports and services you wish to access. We coordinate assistance from mainstream services, including education, health, and housing, ensuring you have access to the resources you need. We also assist you in implementing your NDIS plan by coordinating and organising necessary support and services.
  • Service Provider Selection: We help you identify and connect with suitable disability service providers who meet your needs. We will also support you in deciding the budget, negotiating prices and service agreements.
  • Building Capacity and Skills: We support NDIS participants in developing skills and knowledge to exercise choice and control over their support.
  • Problem-Solving and Crisis Management: We assist in addressing any challenges or obstacles while implementing your plan. We also assist you through the NDIS plan review process.
  • Advocacy and Coordination: We advocate for ensuring your voices are heard, and your rights are respected. We coordinate with different service providers to ensure you a seamless and integrated support experience.
  • Monitoring and Review: We regularly review & report the progress towards your goals, ensuring the supports remain effective and align with your evolving needs.

Our goal as support coordinators is to empower NDIS participants, enhance their independence, and enable them to access the support and services that will maximise their quality of life.

By providing guidance, coordination, and advocacy, we play a vital role in helping individuals with disabilities make the most of their NDIS funding and achieve their desired outcomes.

Our Team of NDIS Support Coordinators

The specialist support coordination and support workers team at Sunrise2Sunrise brings a wealth of knowledge, expertise, and compassion to our work.

With a deep understanding of the National Disability Insurance Scheme (NDIS) and the intricacies of support coordination, our team is dedicated to providing exceptional services to NDIS participants in Melbourne.

Here are some key points about our experienced team of support coordinators:

  • Extensive Expertise: Our support coordinators have diverse backgrounds and qualifications in disability support and related fields. They possess in-depth knowledge of the NDIS framework, funding processes, and the various supports available within the scheme.
  • Professional Qualifications: Our team comprises professionals with relevant education, qualifications in social work, psychology, occupational therapy, or disability studies. These qualifications provide them with a comprehensive understanding of disability-related issues and enable them to provide effective support coordination.
  • Person-Centred Approach: Our specialist support coordinators are committed to placing the participant at the center of their work. They take the time to build meaningful relationships, actively listen to the participant’s goals and aspirations, and tailor support plans to meet their unique needs and preferences.
  • Compassion and Empathy: Our team understands the challenges faced by individuals with disabilities and their families. They approach their work with empathy, compassion, and a non-judgmental attitude, ensuring participants feel supported, respected, and understood throughout their journey.
  • Strong Communication and Advocacy Skills: Effective communication is at the heart of successful support coordination. Our team excels in communicating with participants, families, and support networks, ensuring information is conveyed clearly, and everyone’s perspectives are valued. They act as strong advocates, ensuring the participant’s voice is heard, and their rights are upheld.
  • Collaborative Approach: Our support coordinators believe in the power of collaboration. They work closely with participants, their families, and support networks to create a strong support network that promotes the participant’s well-being. They foster partnerships with service providers, facilitating seamless coordination and access to quality support.
  • Continuous Professional Development: Our team is committed to ongoing learning and professional development. They stay up-to-date with the latest developments in the disability sector, attend relevant training and workshops, and engage in continuous learning to enhance their skills and knowledge.

At Sunrise2Sunrise, our core values of respect, equality, and authentic connections guide our actions and decisions.

These values are deeply embedded in our organisational culture, ensuring that we approach every interaction with professionalism, compassion, and a genuine commitment to the well-being of our clients.

Talk To Us

For further queries and inquiries, please contact by calling 03 9188 3499. Alternatively, you can also contact us using the contact form.


Based on 44 reviews
Trishali Bandara
Trishali Bandara
19. November, 2023
Love it
Russell Allen
Russell Allen
13. September, 2023
Our son is cared for by sunrise2sunrise, the level of genuine care from the whole team is superb, we are finally able to rest easy knowing that he is happy and safe ..
Surya Arava
Surya Arava
6. August, 2023
Sunrise2 Sunrise has provided consistent high quality service. Support Co Ordinator, Melanie guided us in the care of our family member. Due to Melanie’s help, and co ordinated approach to the well being, my family member has improved tremendously in the last two years. Ravi is an excellent person, very caring and always willing do the best and coming up with suggestions regarding the care of our family member. I have great faith in their services
Bryce Brown
Bryce Brown
27. July, 2023
As a client through Sunrise2Sunrise, they have provided Amazing support from both carers and coordinators alike.
Adrian Johnson
Adrian Johnson
25. July, 2023
Sunrise2sunrise have provided amazing support workers to both my children. They have been able to do things that we thought they would never do. Can’t thank them enough. Huge thanks to Jeavon, Bronte and Alanna for all your hard work with our cherubs. Never had a issue with the roster team at all and they are always happy to help when it is needed.
Tammie Robertson
Tammie Robertson
28. February, 2023
As a nurse I deal with many carers and co ordinators. Sunrise2Sunrise would have to be my absolute favourite to work/liase with in regards to clients. They are always empathetic and understanding especially a support co ordinator by the name of Linda (amazing) the way in which they all go about their work is fantastic. The clients are always their number 1 priority. Keep up the fantastic work you all do it is greatly appreciated.